As Edison Health started to scale, manual processes and segmented client data were holding them back. We built a custom Patient Management System that automated key tasks, integrated multiple data sources, and delivered real-time health insights.
20x
increase in scale and staff impact
90%
reduction in manual reporting
7
system integrations and data sources
The Opportunity
Edison's rapid expansion was bottlenecked by time-intensive reporting and patient data spread across multiple platforms. Their largest report took 8 hours of manual work.
What We Built
A custom PMS that automated key workflows and integrated seven data sources into a single 360-degree patient view. The DNA reporting engine cut Edison's largest report from 8 hours to 3 minutes. Staff could finally focus on patient care instead of data entry.
The Outcome
Reporting workload dropped over 90%. Edison gained a unified view of every client, enabling them to scale while maintaining a personalised approach to precision healthcare.
RIVER learnt our business inside out, unlocking opportunities for growth we didn't realise were possible! Their expertise has been game-changing for our ability to scale.