AI built for decisions.
Your team makes hundreds of decisions a week on gut feel. RIVER builds the AI layer that scores every application, claim or proposal against your criteria, with the evidence attached - whatever your industry, whatever the decision.
Sounds like you if the same decision gets made a different way depending on who's at their desk, and nobody can point to why.
- Every recommendation comes with the evidence behind it
- Your team decides - AI never actions a decision on its own
- Live in weeks, on the criteria you already use
The data exists. The analysis doesn't.
Harvard Business Review found 61% of executives think their organisation is bad at decision-making - and it's rarely a data problem. Loan approvals, grant assessments, tender scoring, claims - the information is scattered across systems and nobody has time to pull it together, so experienced people make judgement calls and junior people guess. RIVER builds the layer that does the pulling together.
Your process today
With RIVER
Every assessor scores the same kind of application differently, depending on who picked it up.
Every application scored against the same criteria, every time, with the weighting you set.
The reasoning behind a decision lives in someone's head, and can't be produced later.
Every recommendation comes with structured reasoning your team can interrogate before they sign off.
Nothing is actioned automatically - the platform recommends, your team decides.
Cross-referencing an application against policy or history is done by hand, if it's done at all.
Applications cross-referenced against policy, precedent and history at the volume you actually receive them.
A pattern across cases - a fraud ring, a recurring risk - only surfaces once someone notices by chance.
Trends, anomalies and correlations surfaced across your caseload, before they escalate.
An auditor or regulator asks how a decision was reached, and it takes days to reconstruct.
Every analysis, source and recommendation logged and traceable, on demand.
Your team keeps the decision. The platform takes the analysis.
What AI actually does here. Grounded in the work, not the hype.
Applications scored, briefs drafted with the evidence attached, patterns surfaced across your caseload - the platform does the analysis and leaves the decision to your team.
Score it, and show the working
The two things every high-volume decision needs first: a consistent score, and the evidence behind it - both ready for a human to check before it counts.
Ranked in the top decile against this round's criteria - recommended for approval.
Then the cross-referencing and the pattern
On that foundation, the platform reads everything against everything else - policy against application, case against history - and surfaces what a single reviewer never would.
This week's caseload
You don't start from scratch. We tailor what's proven to your criteria.
RIVER is over 100 prebuilt modules, tailored to your rules and your systems in weeks - built to sit alongside the case management or workflow tool you already run, not replace it.
Everything an audit or procurement review asks for is in our Trust Centre
- Every recommendation shows its reasoning - not a black-box score.
- Your team decides; the platform recommends and logs the rationale.
- Consistent weighting applied to every case, on the criteria you set.
- NZ-hosted, on your systems, never used to train a model.
Our business runs on what RIVER built. They have been central to our technology and our growth, and it keeps driving results.
Mark BramwellDirector, Commercial Realty · 2024Start with one decision. Prove it, then grow.
One caseload live in weeks - the highest-volume, most consistent decision you make - then add the next when it's earning its place.
The investment
One caseload live - scoring and briefs against your existing criteria.
Or run it on the Retainer from $5,000 a month. If something isn’t delivered in a month, that month is free.
Every decision support engagement includes
- A discovery that agrees your first decision to improve
- Human review built into every recommendation
- NZ-hosted, with a full audit trail on every analysis
- Connection to the systems you already run
- The security documentation an audit or procurement review asks for
- Your data, your IP, yours to keep
The questions people ask when they’re ready to move.
Easy to start. Fast to prove. Built to scale.
Tell us about your your decisions, and we’ll take it from there. Prefer to look first? Ask Moana, or take the free Readiness Check.
Ideas from the field.
Guides and research from a team that ships it.
Guide
AI Incidents Rose 55% Last Year. Grounding Is the Engineering Answer.
Documented AI failures jumped to 362 in 2025 while deployment accelerated. Most production failures trace to the same root cause, and it has a known fix.
Article
One Year On: New Zealand's AI Strategy in Practice
A year after 'Investing with Confidence' launched, what has the national AI strategy actually delivered, and what should NZ businesses do with the settings we've got?
Take
Australia Just Walked Away From Mandatory AI Guardrails. That Doesn't Mean What You Think.
Canberra shelved AI-specific legislation in favour of existing law, a safety institute, and adoption guidance. The compliance burden didn't disappear. It moved.
Teams like yours, in their own words.
A decade of work, across health, sport, finance and the public good.
RIVER learnt our business inside out, and found growth we hadn't seen ourselves. That is what changed our ability to scale.
Jay HarrisonFounder, Edison Health · 2022We crunch through complex data to generate insights, and RIVER made it simple to work through, while keeping everyone aligned on our core value proposition.
Alex OsbornCTO, trev · 2024Our business runs on what RIVER built. They have been central to our technology and our growth, and it keeps driving results.
Mark BramwellDirector, Commercial Realty · 2024RIVER listens, understands what we actually need, and gives us our time back. That is what a good partnership looks like.
Tony NaiduDevelopment Manager, Auckland Badminton Association · 2025RIVER helped us validate our market and launch our platform, and they haven't stopped since. They've been with us every step.
Mike CollinsFounder, iMatch Sport · 2025RIVER has been a trusted partner from the start, and they exceeded what we expected. We're already seeing the difference their work is making.
Ellen LekkaProgramme Specialist, UNESCO & SVSG · 2025The team at RIVER has been an incredible partner from day one. Their ongoing support helped make our success possible.
Scott TownshendFounder, trev · 2022RIVER approached every detail with care. Every decision was made with consideration and purpose.
Daemon CoyleGM, Mental Health Foundation · 2021Our new brand is bold and effective, and customers love it. The website has driven a real increase in leads.
Marcus SinGM, Cleanly · 2020We have always been ambitious about what our site should do, and RIVER take on the hardest parts of it. They make it happen, no matter how complex.
Chris HartFounder, Real Groovy · 2021RIVER are responsive and always ready to adapt. We have never had to chase them, and their support has been critical as our needs changed.
Supriya Kulkarni-PadhyeM&E Coordinator, Oceania Football Confederation · 2020We love our new brand. It reflects who we are as a team and resonates with our customers. Thank you for bringing our vision to life.
Tracy BergeGM, Greentree Advisers · 2021